FAQs

Which payment methods are accepted?

It's possible to use both PayPal and Wechat pay.

How can I get an invoice?

In order to get an invoice for your purchase please contact our Support team.

How long is a billing cycle?

yearly (372days).

Can I receive a refund?

Please note that we do not offer refunds or limits for partial use of Service, upgrade/downgrade refunds, refunds for unused features, or refunds for failures or inaccessibility of Service due to circumstances beyond our control.

How can I upgrade my plan?

Just select the plan you want to upgrade to and our system will automatically calculate a pro-rata and charge you accordingly, based on your subscription anniversary date.

Billing History