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Invest in Results, Not Complexity

With Scrumball, every dollar goes toward real outcomes — stronger campaigns, faster workflows, higher ROI

For Individuals

For Business

Frequently Asked Questions

What data can I see with 1 influencer analysis credit? When do credits expire?

1 influencer analysis credit unlocks in-depth analytics data for one influencer on any single platform, including growth analysis, audience insights, and performance metrics. The influencer analysis credits reset with your subscription billing cycle. Once unlocked, influencers remain accessible without using additional credits. Note: If you downgrade to the free plan, previously unlocked premium influencer data will be restored to free tier access only.

What payment methods do you accept? Can I get an invoice after purchase?

We accept WeChat Pay and Airwallex for all subscription purchases. After a successful purchase, contact our customer service team to request paper or electronic invoices. Invoice processing takes up to 15 business days.

How long are the membership billing cycles?

We offer monthly (31 days) and annual subscriptions (365 days) with the option to purchase renewals in advance.

Can I get a refund after purchasing?

The listed plans are digital products that activate immediately upon purchase. Please carefully review your purchase details before completing payment, as we do not offer refunds for virtual products.

Can I upgrade to a higher-tier subscription?

Yes! Simply select your desired higher-tier plan directly. Our system will automatically calculate the pro-rata charge based on your remaining subscription duration and adjust your billing accordingly.